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Frequently Asked Questions

What makes Bayan & Maya soaps special? +

Our soaps are handcrafted using only the finest natural ingredients, including organic oils, botanical extracts, and essential oils. We use traditional soap-making methods combined with modern quality standards to create luxurious, gentle, and effective cleansing bars that nourish your skin.

Are your products suitable for sensitive skin? +

Yes! We offer a range of gentle formulations specifically designed for sensitive skin. Our products are free from harsh chemicals, synthetic fragrances, and artificial colors. We recommend trying our unscented or chamomile-infused varieties for the most sensitive skin types.

How long do your soaps last? +

Our premium soaps are designed to last longer than commercial alternatives. On average, one bar lasts 4-6 weeks with regular use. To extend their life, store them in a well-draining soap dish and allow them to dry completely between uses.

Do you offer custom or bulk orders? +

Absolutely! We love working with clients on custom formulations, private labeling, and bulk orders for events, hotels, or retail. Contact us with your specific needs and we'll create a personalized solution that fits your requirements and budget.

What is your return and shipping policy? +

We offer free shipping on orders over $50 and typically ship within 2-3 business days. If you're not completely satisfied with your purchase, we accept returns within 30 days for a full refund. Your satisfaction is our priority!